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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will show up. It comprises exhaustive information about all the actions that you can carry out on that particular page. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge range of tutorial videos clarifying how to work with our Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, have a look at our extensive FAQ section, which comprises questions asked by real individuals and provides real solutions. We regulary "revamp" our FAQ section with new entries in an attempt to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can get in touch with our fantastic team of customer service technicians available 24-7-365 and eager to help you with any issue. Each support ticket you open will be answered within sixty minutes (the average support ticket response time is only twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 311829

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com